Detroit says snow removal has improved, not everyone agrees

Some Detroit streets remain packed with snow but the city says it is making progress.

Not everyone agrees.

Corey Wilson's car broke down as Detroit got hit with a monster of a snow storm. So for now, he walks.

"It's horrible," he said. "You're walking in knee-deep snow. The streets are not even clear, the main roads are not even clear."

He says he wants city officials to do a better job of clearing the roads.

"The second the snow drops anywhere across 8 Mile, it's immediately cleaned up," Wilson said. "But we get stuck with stuff like this."

But city officials say they are clearing the roads, trash pickup has resumed, and they're making fast progress.

"With regards to the major roads all 684 miles have been completed," said Gary Brown, Detroit's chief operating officer. "We have 1,884 miles of residential streets and we have more than 80 percent done."

Brown attributes part of that progress to additional staffing.

"We hired an additional 30 drivers in November to get ready for this type of effort," Brown said. 

"It seemed to me that we did need city to help us shovel out, especially the road sides," said resident Frank Douglas Mason. "Glad that they decided to do it. That's evidence of the mayor's concern."

City officials also want Detroiters to show their concern by doing their part.

"Residents need to plow their sidewalks," Brown said. "It's dangerous for pedestrians as well as kids who are trying to go to school. And again businesses need to be mindful about their contractors that are pushing snow out into a street that has already been plowed." 

If residents still have concerns about unplowed roads, there are several ways to contact city officials.

Brown said the primary way officials would like residents to report snow issues is to fill out form on the front of the city's web page at www.detroitmichgov  or call the ombudsman's office at (313) 224-6000
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