Detroit woman gets outrageous water bill after home improvements

The water bill is through the roof - $750 for just one month.

"They said that was an actual reading from the meter," said Diana Robinson, homeowner.

Diana Robinson received a water bill at her home on Edmore that would blow most people away.

"My husband usually pays it. He pays like, $120 or $130 a month. When I got that bill I'm like, $750, oh my God,"

That was for September, and another $300 for October. Diana disputed the charge, but the Detroit Water and Sewerage Department tells Fox 2, the Smart Meter is working properly. The bill is for actual water usage. How can that be? On August 6th, more than 4,000 gallons of water were used, compared with about 300 gallons in a normal day at her house. So what happened in August? A nonprofit came in to remodel her house.

"When they came out, they were just supposed to take out the dishwasher, but they wanted to surprise me and update some more stuff,"

Robinson was thrilled. She's a nursing assistant, and her husband is disabled. They didn't have the money for all the work the nonprofit planned to do.

"They did the kitchen, they put in a stainless steel stove, the dishwasher, and the refrigerator, which I didn't know I was getting. So I was kind of happy, and they did the kids' room and the bathroom, and the new plumbing and stuff. That was it,"

That right there might be the problem. The water department says the high water consumption indicates a leak. Now Robinson has to hire a plumber to find it, and hope the nonprofit will help foot some of the bill.

"I was very excited. I couldn't wait. Then after - the bill is just heartbreaking. That's one way to explain it - heartbreaking."

Fox 2 has attempted to contact the nonprofit. We are waiting to hear back.


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