"The gentleman said they were gonna come out and fix the furnace. No one ever came out."She made even more calls to the landlord, only to find ownership of the house had changed to an address in Taiwan. Jackson is taking the issue to court, but with the weather getting colder, she needs heat now.
"I need someone please, just to come. It might be something small, might be something big. I don't know, I just want some heat for my babies," Jackson says.Right now, Jackson and her family have been using pillows and mattresses to barricade the windows, and on nights like tonight, the children stay with friends.
Jackson says "If someone could just please help me, believe me I will pay it forward."
If you'd like to help Vanessa email the FOX 2 Newsdesk.