Special delivery: 911 operator walks man through delivery on freeway

On a daily basis, Therese Brandon, fields emergency calls. She takes them on the dispatch side and sends help to the men and women in the Louisville, Kentucky, area who need it. With a polar plunge gripping the area, she was expecting non-stop weather calls. Instead, she got what she called 'the greatest call' she's received.

It was unlike anything she had dealt with before and it went like this:

"911 Operator Brandon. Where is your emergency?"

"There's a lady that's now having a baby in the truck. We're coming towards the hospital. Trying to get there but the baby is coming out."

The caller was driving the truck on a freeway in the area. He pulled out of the way of traffic while Brandon calmly walked him through the delivery by phone.

"As the baby delivers support the baby's head and shoulders and hold his hips and legs firmly," she told him "Remember, the baby will be slippery. Don't drop it, okay?"

She wasn't as calm as she let on. 

"(I was) very nervous. Very nervous."

But her training kicked in and she stayed calm.

"Wipe the baby's mouth and nose gently, and dry the baby off with a clean towel and then wrap the baby in a clean, dry towel."

When Brandon heard the cry from the baby boy, she knew he was okay. Major Chris Lokits, with Louisville Metro EMS, was nearby. He stopped to help, and cut the baby's umbilical cord, a first for him.

"I've done it a few other occasions. Never on the side of the road in the backseat of a pickup truck," Lokits said.

He said the main focus was keeping the baby and mom warm as they were waiting for an ambulance to take them to Baptist Health Louisville. 

"Being on the side of the road with arctic temperatures and snow is definitely a challenge to keep them warm and deliver them to the hospital with normal temperature," he said.

While the call wasn't typical, Brandon said she's glad to be part of it all.

"It was real emotional. Just being to play a part in that was absolutely great."
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