"I was coming down to take the kids to school this morning and car was stuck," said Tamika Craft. "The water just started flowing out everywhere."
The break has left Strathmoor Street looking more like an icy river - one that trapped Craft's Chrysler 300 sedan.
"I was stuck in the car for two hours with my kids," she said. "I couldn't get out. I called a tow truck and nobody could get me out. My kids and I climbed over the car and climbed down."
Another family's vehicle was left looking more like a boat than a Honda.
"We had no fault and it just elapsed," said the owner of the Honda. "We don't have any insurance and we just got it fixed when we got our tax money. So now we have no way to get it fixed.
Crews from the city were at the scene Wednesday trying to fix the break.
"Normally we are able to repair most breaks or make a repair in one to four days," said Curtrise Garner of the Detroit Water and Serage Department.
Some residents not happy with the city's response say it is a little too late.
"It's just terrible," said one resident. "We called the water people around 7 (a.m.) and they just got here. The first time they pulled up was like 10:30. They pulled up and then came back again."
"I think coming out three hours after someone reports it, is actually a pretty good response time," Garner said.
Now these residents say they wonder if city officials will respond to their request for help to repair their vehicles
"I would hope they would help me," said another resident. "I would like someone to help me because my car is ruined."
"I'm not sure what's going to happen," Garner said. "We are collecting information today to see what can be done. Because we know everyone needs their transportation."