AT&T outage causing issues with 911 in Michigan

AT&T outage impacts tens of thousands of customers

AT&T customers around the country are reporting problems with their service Thursday. Service interruptions are being self-reported on DownDetector. Some police departments are also having issues with 911 lines.

DETROIT (FOX 2) - A nationwide AT&T outage is impacting FirstNet, which is used for 911 service.

According to DownDetector, AT&T outage reports began spiking around 4 a.m. Customers have been reporting issues with their cell phone service early Thursday, though some have reported that their service has returned or is working intermittently. As of 8 a.m., there were nearly 63,000 outages reported, DownDetector.com shows. These outages are self-reported by people experiencing issues.

Some 911 dispatch lines have been down or only working occasionally.

Several Michigan police stations, including Northville, Plymouth, and Plymouth Township, are experiencing issues. The Monroe County Sheriff's Office also said it was having problems early Thursday. Police departments are advising those who need emergency help to contact dispatch if your call does not go through to 911.

AT&T released a statement about the outages, saying, "Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored."

Some Cricket Wireless, T-Mobile, and Verizon customers are also reporting issues with their cell service.