Uber cracking down on users who give bad ratings to get refunds
The company is implementing a new system to protect its drivers from false claims by some customers.
‘God must have put you in my car!’: Uber driver donates kidney to passenger
A New Jersey man’s Uber ride turned into a trip that would save his life.
Uber will let drivers see how much they make from rides before accepting them
The tech start-up plans to release the feature in 30 locations sometime in August.
Uber defied taxi laws and upended workers' rights, investigative report found
The report revealed Sunday revealed the extraordinary lengths Uber undertook to establish itself in nearly 30 countries.
Uber to expand ride reservation feature at airports ahead of busy summer travel season
Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.
Grandma’s teeth, pet ashes: Uber releases 2022 lost and found index
It’s the sixth annual detailing of some of the most interesting and unusual items passengers mistakenly left behind.
Lyft, Uber drop mask requirements for riders and drivers
Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.
Uber, Lyft criticized for surge pricing after Brooklyn subway shooting
Both Uber and Lyft later said that surge pricing had been disabled and the companies would work to refund any customers who experienced "unintended charges."
Uber driver stranded on I-95 buys teen passenger hotel room, offered new job
Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.
Uber unveils new audio recording feature during rides as part of safety enhancements
The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.
Uber driver pulls over to call police on passenger who had gun
21-year-old Melvin Griffin was arrested after an uber driver calls police on him, saying he thought he would get robbed. Livonia Police recovered a 9 mm pistol in the back seat of the car.
Uber announces new feature to help get more people to the polls
Uber has announced an initiative that may make it easier for Americans to get to the polls.